Frequently asked questions
Everything you need to know about VesperForge. Can't find an answer? Reach out any time.
How does VesperForge track my subscriptions?+
Upload a PDF or image of any invoice or receipt and VesperForge uses AI to read the service name, price, and billing cycle, then adds it after you review. You can also add any subscription manually.
Can I control VesperForge with my voice?+
Yes. AI Voice Control lets you speak to VesperForge to add, update, cancel, or review subscriptions hands-free, and you can interrupt it mid-sentence. You can also connect Grok, Claude, or another AI assistant with a personal key you can revoke at any time.
Is my data safe?+
Yes. Your data is encrypted end-to-end and we only collect what's needed to power your dashboard — primarily your email and the subscription details you track. We never sell your data to third parties, and you can delete it at any time.
Do you have access to my bank account?+
No. VesperForge works from the invoices and subscription details you provide, not direct bank access. We never store your banking credentials.
How do renewal alerts work?+
You choose how many days before a renewal or trial-end you want to be notified. VesperForge then emails you so you always have time to decide before you're charged.
Can I share subscriptions with my family or roommates?+
Yes. Create a household and invite up to 6 people by email. Every member can view, add, edit, mark paid, or cancel any shared subscription — with live updates for the whole household.
Can I model changes before I make them?+
Yes. The What-If Simulator lets you toggle subscriptions off or add hypothetical services to instantly see how your monthly and yearly spending would change — so you can decide with confidence.
Can VesperForge cancel subscriptions for me?+
Yes. VesperForge generates a formal cancellation letter with AI and can send it directly to the company on your behalf — or you can download it as a PDF and send it yourself.
Can VesperForge request a refund on my behalf?+
Yes. If you were overcharged or billed for something you didn't use, VesperForge drafts a formal refund request letter with AI, sends it to the company, and keeps a documented paper trail of every request.
How much does it cost?+
Start on the free plan with 2 tracked subscriptions and 2 uses of each Pro feature every calendar month. Pro unlocks unlimited tracking, AI invoice extraction, renewal alerts, and the AI Voice Coach — billed monthly or yearly, with the yearly plan offering the best value.
Who handles billing and payments?+
All paid plans are processed securely by Paddle.com, our Merchant of Record. Paddle handles payment processing, tax, and receipts on our behalf.
What's your refund policy?+
We offer a 14-day refund window from the date of purchase. If VesperForge isn't right for you, email us within 14 days for a full refund. See our Refund Policy for details.
Can I cancel my VesperForge subscription anytime?+
Absolutely. You can cancel your plan at any time from your account settings, and you'll keep Pro access until the end of your current billing period.
