Trust & safety

Security & support you can trust

VesperForge is built around a simple promise: your subscription data stays yours. From the moment you sign up, we apply privacy-first engineering, strict access controls, and transparent support practices.

Encrypted, private by default

Your subscription data is stored in a managed backend with encryption at rest and in transit. We never sell your data and never share it with advertisers.

Row Level Security (RLS)

Every subscription, invoice, and household record is protected by database-level policies. You can only read and edit data that belongs to you or your shared household.

Controlled household sharing

Household members get linked accounts with role-based access. Free plans support up to two people; Pro plans unlock the full six-person household limit.

Payments handled by Paddle

We never store your card details. Payments are processed securely by Paddle, our Merchant of Record, using industry-standard PCI-compliant flows.

Secure AI document handling

Invoice scans and cancellation letters are processed through audited AI pipelines. Uploaded files live in private storage with strict ownership policies.

Account deletion & export

You can delete your account and personal data at any time from your account settings. We also block abusive trial sign-ups to keep the platform fair.

Safe automation & alerts

Renewal alerts, spending alerts, and smart automations run with scoped permissions. Free-tier usage resets monthly and is capped to prevent abuse.

Hardened server functions

Our backend functions use security-definer patterns with pinned search paths, verified bearer tokens, and input validation to prevent injection and privilege escalation.

Need help?

Our support team is here for billing, security, and account questions. You can also ask the in-app AI assistant for instant answers.

vesperforge@atomicmail.io

Take VesperForge with you